Frequently Asked Questions
Where are you located?
We are located at 416 NE 3rd Street in historic downtown McMinnville, Oregon
What are your hours?
We are open Monday-Saturday 10AM-6PM and Sunday 11AM-4PM
What do you sell?
We carry clothes, shoes, and accessories for men and women, as well as a few home goods and décor items.
Check out a list of our brands here.
How do I contact you?
You can email us at firstname.lastname@example.org or call the store at 503-883-0019
A product I’ve seen is no longer available. Will you get more?
We have limited quantities of items, and once an item sells out, we typically do not restock it. On some items we can place special orders, depending on what is in stock. Please call the store for more information.
Do you have more sizes and/or colors?
We have only the sizes and colors listed on the product pages. On some items we can place special orders for other sizes, depending on what is in stock. Please call the store for more information.
What forms of payment do you accept?
In our online store we accept VISA, MasterCard, or Discover.
Do I need to create an account to shop on your site?
Do you ship internationally?
Right now, we ship only within the United states.
See all our shipping policies here.
How quickly will my items ship?
Orders will ship within 2 business days of the purchase date, and standard USPS shipping is 2-7 days. See all our shipping policies here.
What is your return policy?
We will issue refunds on full priced merchandise. Items must be returned within 14 days of receipt in unused/unworn condition and in original packaging with tags attached. Any item that is not in the same condition as it was shipped will not be accepted as a return. your original method of payment will be refunded when we receive the return. See all of our return policies here.
Can I return sale items?
No. Any item purchased at a discount will be a final sale, and cannot be returned. See all of our return policies here.
How do I cancel an order?
Email or call us right away at email@example.com or 503-883-0019. Once an order has shipped, we can no longer cancel it.
What do I do if I have a problem with my order?
Email or call us at firstname.lastname@example.org or 503-883-0019 so we can help you get your problem resolved!
Any other questions?
Call or email us and we can answer them for you!